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Agentic AIGenesys Bets the Contact Centre on Agentic Orchestration
Genesys unveiled Navigator, Orchestrator, Contextual Intelligence and an AI Control Plane at Xperience 2026, recasting Genesys Cloud as an agentic orchestration layer.
Independent daily coverage of artificial intelligence, autonomous agents and robotics — the 2026 magazine that never stands still.
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Agentic AIGenesys unveiled Navigator, Orchestrator, Contextual Intelligence and an AI Control Plane at Xperience 2026, recasting Genesys Cloud as an agentic orchestration layer.
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Agentic AISalesforce and Anthropic unveiled Claudeforce, embedding live CRM data and 37 prebuilt sales skills inside Claude, with open beta due in September 2026.
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Agentic AISalesforce has rebuilt Slackbot as a fully agentic AI that searches enterprise data, drafts documents and acts on behalf of employees inside Slack.
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Agentic AIMicrosoft's Project Perception entered public preview inside Defender, deploying red, blue and green AI agents to find, triage and fix vulnerabilities autonomously.
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RoboticsEurope's most advanced robots cleared tables and delivered parcels inside the European Parliament as the EU pitched a bid to rival China and the US in robotics.
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RoboticsUnitree Robotics raised about $904 million in Shanghai and saw shares multiply on debut, making it the first listed humanoid robot maker in mainland China.
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RoboticsTesla has installed its first Optimus humanoid line at Fremont, but its Q2 update quietly walked the start date back from August to later this year.
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RoboticsChina's EV giant BYD is unveiling its first humanoid robot, the service-focused Xiao Di, at its Di Space centres — a new front in its rivalry with Tesla.
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AI ResearchOpenAI says Astra is the first model to meet the Critical cybersecurity threshold in its Preparedness Framework, triggering gated release and new safeguards.
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AI ResearchNvidia put Vera Rubin NVL72 with Groq 3 LPX into full production, claiming 3,400 output tokens per second on 100,000-token agentic workloads.
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AI ResearchMoonshot AI's Kimi K3 ships full open weights at 2.8 trillion parameters, the largest open model yet, intensifying the open-versus-closed frontier race.
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AI ResearchOpenAI says its unreleased Astra model resolved ten decade-old math problems for about $2,000, releasing machine-checkable Lean proofs for independent verification.
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AI BusinessNvidia confirmed a $12.93 billion acquisition of Hugging Face, its second-largest deal ever, buying the open-source AI ecosystem's distribution layer.
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AI BusinessInstinct's $250M Series B topped a funding week dominated by AI assistants, robotics foundation models, autonomous trucking and data centre energy software.
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AI BusinessGlobal venture funding hit a record $510B in H1 2026 as AI captured over 70% of Q2 capital, with OpenAI and Anthropic taking nearly half the total.
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AI BusinessHorizon3.ai closed a $250M Series E at a $2B-plus valuation, tripling its worth in a year as enterprises rush to buy autonomous, always-on AI penetration testing.
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Policy & SocietyAll 20 G20 members endorsed the US-backed Carolina Principles, favouring existing sector rules over new AI regulators in a non-binding consensus statement.
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Policy & SocietyBuild American AI launched a multimillion-dollar ad campaign in Kansas, Ohio and Wisconsin and a new super PAC, escalating the political fight over AI data centres.
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Policy & SocietyChina's first national framework treating AI agents as their own category is now enforceable, requiring every agent's decisions to be sorted into tiers of authority.
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Policy & SocietyThe EU AI Act's high-risk obligations were due August 2, but lawmakers pushed the toughest rules to 2027 and 2028 while tightening transparency and adding new bans.
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Tools & GuidesA practical 2026 guide to splitting AI work between on-device models and the cloud, keeping sensitive files local without giving up frontier reasoning quality.
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Tools & GuidesA practical guide to picking AI coding agents in 2026: terminal vs IDE vs cloud delegates, what each is best at, and how to avoid runaway usage billing.
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Tools & GuidesA practical 2026 guide to the best open-source, run-locally AI agents and how to deploy them well, from Block's Goose to shared-memory projects.
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Tools & GuidesA practical 2026 guide to hardening AI agents against prompt injection and tool poisoning, with server-side validation, least privilege and kill-switch controls.
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